Children and Young People Administrator - Family Centres

Job Title: Children and Young People Administrator - Family Centres

Salary: FTE: £20,820 – £22,500

Pro-rata: £10,112-10,928

Hours of work: 17 hours per week: Tuesday – Friday 09:00 to 15:00

Place of work: Mole Valley Family Centre

Responsible to: Family Centre Manager

Responsible for: N/A

Job Purpose:

The post holder will be required to perform general administrative duties including using

Early Help Management system for group work recording. They must be confident and

familiar with a range of IT packages including Microsoft 365 and Excel. They will also

have some reception cover responsibilities at the Mole Valley Family Centres.

Background to YMCA East Surrey Family Centres in offer a wide range of activities and services to

role: support family life for parents and carers of children and young people aged 0-18 years

(25 additional needs and disabilities).

We work in partnership with Welcare and HomeStart East Surrey to ensure that services

and support are available across East Surrey.

Main The CYP Administrator – Family Centres will:

Responsibilities:  Support the Family Centre Manager in ensuring the Family Centre is

operational and ready for group work programmes.

 Help staff the reception area at the Family Centres to the highest professional

standards including administering day-to-day general aspects of the Centre

 Provide admin support for YMCA Family Centres including reporting

maintenance issues, booking meetings, uploading data onto various Surrey

County Council platforms – EHM, Wisdom and Tableau.

 Work within the health and safety guidelines as set out in the staff handbook,

and the policies and procedures of YMCA East Surrey

 Take any group work programme payments for CYP Services and work

alongside CYP colleagues and the Finance team to manage this process.

 Assist in the promotion of Children and Young People activities

 Provide a friendly welcome to the YMCA East Surrey members and non-

members that reflects positively the YMCA’s ethos of concern and welcome for

all

 Undertake any other duties and responsibilities reasonably requested by

Family Centre Manager and Senior CYP staff

 Help ensure that the Family Centres reception area operates, at all times, to

the highest possible professional standard

 Comply with the YMCA East Surrey’s policies and procedures.

 Maintain excellent working relationships with parent/carers, staff and other

agencies.

CYP Administrator Job Description April 2024

 Follow YMCAES safeguarding and safer working practice policies at all times,

taking any concerns regarding health and/or wellbeing to your line manager or

senior management.

 Act in the interests of your own safety & the safety of others at all times.

 Undertake any other duties and responsibilities reasonably requested by the

management of the organisation.

PERSON SPECIFICATION:

Essential Desirable How measured

(application,

assessment,

interview)

Qualifications, Application and

Education & certificates

Training:

5 GCSE's or equivalents including X Application

English and Maths at grade c or

equivalent

Vocational training qualifications in X Application,

secretarial work, business or IT at interview

level 3 or above

A Levels or further education X Application,

qualifications interview

Experience

Experience of administrative work in X Application,

a childcare/school/youth work interview

setting

Experience of setting up X Application,

administrative systems including interview

online booking systems

Experience using Microsoft Office X Application,

365, Excel and other software interview

packages. Also designing

spreadsheets and access databases

to collect and store information

Experience of customer focused X Application,

service and care interview

Experience of working independently X Application,

to a high standard, sometimes under interview,

pressure assessment

Experience in dealing professionally X Application,

with the public, customer care interview,

and/or other receptionist roles assessment

Experience of using IT software to x Application,

manage lists and send out html interview

electronic mail outs

Marketing experience including x

professional use of social media to

promote services

CYP Administrator Job Description April 2024

Experience of administrative financial x

duties

A b i l i t i e s , s k i l l s ,

and attitude

A strong command of Microsoft X Application,

Office including Word, Excel, and interview,

PowerPoint assessment

Good working knowledge of data X Application,

protection and information security interview

Good spoken and written X Application,

communication skills with a level of assessment, and

attention to detail interview

Able to build good working X Application,

relationships at all levels of the interview

organisation

Excellent organisational and record X Application,

keeping skills interview

Other

requirements

Good IT literacy and ability to use IT X Application,

software systems interview

Good prioritisation and time X Application,

management skills interview

Good communications skills both X Application,

verbal and written at all levels and interview

with all abilities

Ability to change and be proactive in x Application,

implementing new systems quickly interview

and efficiently

Good numeracy skills x Application,

interview

Commitment to the YMCA’s Aims and x Application,

Purposes interview

Be friendly, flexible, professional and x Application,

approachable interview

DBS check for working with children x DBS Check

and adults at risk

Car driver x Application,

interview

CYP Administrator Job Description April 2024