Wellbeing Coordinator

🔒 Confidential Employer
Posted 11 August 2025
LOCATION
Redhill
TYPE
Full-time
LEVEL
Associate
SALARY
£29,120 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Working with children Mental health support Record keeping Group facilitation Assessment skills Communication skills Safeguarding Case management

FULL DESCRIPTION

Summary

The Wellbeing Coordinator will engage with children, young people, and their families, providing advice, 1:1 sessions, group interventions, and online support to improve their mental health and wellbeing. Responsibilities include assessing needs, delivering interventions, collecting data, managing a caseload, and collaborating with partner organizations.

Key Responsibilities/Duties

  • To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.
  • To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.
  • Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.
  • To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.
  • To help involve children, young people, and their parents in the co-production of programmes, activities and services.
  • To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.
  • To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.
  • To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.
  • To apply safeguarding and child protection procedures.
  • To help provide written case studies as evidence of the effectiveness of individual i n t e r ventions.
  • To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.

Core Requirements/Qualifications/Skills

  • Minimum Level 3 qualification x Application, education, social care, or health.
  • Minimum of two years’ experience of working with children, young people, and their families both 1:1 and in groups.
  • Experience of working in different youth work settings (centres, detached, advice and guidance).
  • Experience of working with other partners and agencies in developing and implementing joint programmes.
  • Experience of working with neurodiverse children and young people and supporting them to achieve their goals.
  • Experience of working with a broad age range of children and young people.
  • Experience of providing whole family support.
  • An ability to relate well to children, young people and parents and build trust.
  • An ability to facilitate, or learn to facilitate, groupwork.
  • A strong commitment to the co- production of service and activities which aim to build resilience.
  • Ability to assess the needs and strengths of individual children, young people, and parents.
  • Ability to keep accurate records of engagements and evidence of change.
  • An ability to record outcomes using an agreed goal-based outcome tool.
  • Good communication skills including listening skills, a clear written style and IT proficient.
  • A strong commitment to collaborative working with a range of other agencies.

Main
Responsibilities:

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.

To help involve children, young people, and their parents in the co-production of programmes, activities and services.

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.

To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.

To apply safeguarding and child protection procedures.

To help provide written case studies as evidence of the effectiveness of individual
i n t e r ventions.

To work as part of a team and attend team meetings, training events and participate
fully in one to one, peer and group supervision.

The jobholder may be required to carry out other duties as directed by the EWMH
Services Manager, the responsibility level of which should not exceed those outlined
above.

Any other duties are required to be performed within the grade and renumeration of
the role.

We are committed to safeguarding and promoting the welfare of children and young
people/vulnerable adults. This role will require an enhanced DBS disclosure (with
barred children/vulnerable adults). We require you to understand and demonstrate
this commitment and attend any required training.

PERSON SPECIFICATION: Wellbeing Coordinator

Essential Desirable How measured
(application, assessment, interview)

Qualifications, Minimum Level 3 qualification x Application, Education & relevant to working with children, interview, and Training young people and families gained in certificates education, social care, or health.

Experience Minimum of two years’ experience of x Application and working with children, young people, interview and their families both 1:1 and in groups.

Experience of working in different x Application and youth work settings (centres, interview detached, advice and guidance).

Experience of working with other x Application and partners and agencies in developing interview and implementing joint programmes.

Experience of working with x Application and neurodiverse children and young interview people and supporting them to achieve their goals.

Experience of working with a broad x Application and age range of children and young interview people.

Experience of providing whole family x Application and support. interview

Abilities, skills An ability to relate well to children, x Application and and attitude young people and parents and build interview trust.

An ability to facilitate, or learn to x Application and facilitate, groupwork. interview

A strong commitment to the co- x Application and production of service and activities interview which aim to build resilience.

Ability to assess the needs and x Application and strengths of individual children, interview young people, and parents.

Ability to keep accurate records of x Application and engagements and evidence of interview change.

An ability to record outcomes using x Application and an agreed goal-based outcome tool. interview

Good communication skills including x Application and listening skills, a clear written style interview and IT proficient.

A strong commitment to x Application and collaborative working with a range of interview other agencies.

Ability to travel to different locations x Application and within and outside the borough. interview

Willingness to work flexible hours as x Application and well as outside normal office hours interview whenever necessary

Good prioritisation, organisational x Application and and time management skills. interview

Car driver with clean licence and use x Application and of a car. interview

Experience or willingness to work in x Application and depth with children, young people interview and their parents using a goal-based outcomes approach.

An ability to help design and x Application and implement creative and varied interview programmes of activities which address themes such as self-esteem, relationships and managing anxiety

Ability to motivate and enthuse x Application and colleagues and contribute positively interview to a team commitment.

Ability to manage own caseload of x Application and children, young people, and parents interview some with multiple and complex needs.

Other Subject to a satisfactory Enhanced x Application and DBS requirements (with Barring) DBS disclosure disclosure

Commitment to the values, aims and x Application and mission of YMCA East Surrey interview

Understanding and commitment to x Application and equality, diversity and inclusion for interview staff, services users and stakeholders

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