Young People’s Wellbeing Group Leader

🔒 Confidential Employer
Posted 11 August 2025
LOCATION
Tadworth
TYPE
Full-time
LEVEL
Associate
SALARY
£29,120 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Groupwork facilitation Mental health support Youth work experience Record keeping Communication skills Needs assessment Programme design Safeguarding

FULL DESCRIPTION

Summary

The Young People’s Wellbeing Group Leader (Step Forward Coordinator) at YMCA East Surrey will lead group sessions and provide 1:1 support for young adults aged 17-24 to support their mental health and wellbeing. Responsibilities include assessing needs, delivering interventions, data collection, managing caseloads, and collaborating with external agencies. Candidates should have relevant qualifications, experience working with young people, and strong communication and organizational skills.

Key Responsibilities/Duties

  • Help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change
  • Deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
  • Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions
  • Take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff
  • Help involve project participants in the co-production of programmes, activities and services
  • Be proactive in connecting with other agencies who can provide activities to support Step Forward sessions
  • Attending networking events and meetings, online and in-person, to promote Step Forward
  • Work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service
  • Keep accurate records of individual engagement, evidence of change and celebrate progress with participants
  • Record and report the appropriate data to ensure the project can be accurately monitored and evaluated
  • Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures
  • Organise and provide written case studies as evidence of the effectiveness of individual interventions and activities
  • Work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision
  • Support summer activity programmes with partner group WAVES with supervising young people off-site
  • Planning, organising and running summer activities for Step Forward participants
  • Take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice
  • Outreaching to external volunteer workers and communicating closely with HR
  • Any other duties are required to be performed within the grade and renumeration of the role
  • We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training

Core Requirements/Qualifications/Skills

  • Qualifications, Education to a good standard (level 3) certificates
  • Qualification relevant to working with young people and families gained in education, social care or health or desire to achieve this.
  • Level 3 Diploma in Youth Work or informal education (JNC recognised)
  • Minimum of two years’ experience of working with young people
  • Experience of working in different youth/young adult work settings (centres, detached, advice and guidance)
  • Experience of working with other partners and agencies in developing and implementing joint programmes
  • Experience of delivering services which are informed by awareness of the wider social factors determining positive outcomes for young people
  • An ability to relate well to young people and build trust.
  • An ability to facilitate, or learn to facilitate, groupwork
  • A strong commitment to the co-production of service and activities which aim to build resilience.
  • Ability to assess the needs and strengths of individual young people.
  • Ability to keep accurate records of engagements and evidence of change
  • An ability to record outcomes using an agreed goal-based outcome tool
  • Good communication skills including listening skills, a clear written style a n d I T proficient
  • A strong commitment to collaborative working with a range of other agencies
  • Ability to travel to different locations within and outside the borough to attend meetings and training.
  • Car driver with clean licence and use of a car.
  • Good prioritisation, organisational and time management skills
  • An ability to help design and implement creative and varied programmes of activities
  • Ability to motivate and enthuse colleagues and contribute positively to a team commitment.
  • Ability to manage own caseload of young people some with multiple and complex needs.
  • Subject to a satisfactory Enhanced DBS disclosure
  • Commitment to the values, aims and mission of YMCA East Surrey
  • Understanding and commitment to equality, diversity and inclusion
  • Willingness to work one or two evenings per week as agreed with Line Manager

Job Purpose:

To lead our Step Forward project for young adults aged 17-24 to support mental health and emotional wellbeing, by delivering group sessions across venues in Surrey plus some 1:1 support.

Main  To help assess the needs and strengths of the referred young adult and help themResponsibilities: identify individual goals to achieve desired change

 To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience

 Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions

 To take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff

 To help involve project participants in the co-production of programmes, activities and services

 To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions

 Attending networking events and meetings, online and in-person, to promote Step Forward

 To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service

 To keep accurate records of individual engagement, evidence of change and celebrate progress with participants

 To record and report the appropriate data to ensure the project can be accurately monitored and evaluated

 Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures

 To organise and provide written case studies as evidence of the effectiveness of individual interventions and activities

 To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision

 Support summer activity programmes with partner group WAVES with supervising young people off-site

(Coordinator – Step Forward, Nov 24)

 Planning, organising and running summer activities for Step Forward participants

 To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice

 Outreaching to external volunteer workers and communicating closely with HR

 Any other duties are required to be performed within the grade and renumeration of the role

 We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training

PERSON SPECIFICATION: Wellbeing Coordinator - Step Forward

Essential Desirable How measured

(application,assessment,interview)

Qualifications, Education

to a good standard (level 3) certificates

& Education &

Training:

Qualification relevant to working with young people and families gained in education, social care or health or desire to achieve this.

Level 3 Diploma in Youth Work or informal education (JNC recognised)

Experience

Minimum of two years’ experience of working with young people

Experience of working in different youth/young adult work settings

(centres, detached, advice and guidance)

Experience of working with other partners and agencies in developing and implementing joint programmes

Experience of delivering services which are informed by awareness of the wider social factors determining positive outcomes for young people

Abilities, skills

An ability to relate well to young people and build trust.

and attitude

An ability to facilitate, or learn to facilitate, groupwork

A strong commitment to the co-production of service and activities which aim to build resilience.

Ability to assess the needs and strengths of individual young people.

Ability to keep accurate records of engagements and evidence of change

An ability to record outcomes using an agreed goal-based outcome tool

(Coordinator – Step Forward, Nov 24)

Good communication skills including listening skills, a clear written style a n d I T proficient

A strong commitment to collaborative working with a range of other agencies

Ability to travel to different locations within and outside the borough to attend meetings and training.

Car driver with clean licence and use of a car.

Good prioritisation, organisational and time management skills

An ability to help design and implement creative and varied programmes of activities

Ability to motivate and enthuse colleagues and contribute positively to a team commitment.

Ability to manage own caseload of young people some with multiple and complex needs.

Other

Subject to a satisfactory Enhanced DBS disclosure

Commitment to the values, aims and mission of YMCA East Surrey

Understanding and commitment to equality, diversity and inclusion

Willingness to work one or two evenings per week as agreed with Line Manager

(Coordinator – Step Forward, Nov 24)

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