Quality Improvement Administrator

🔒 Confidential Employer
Posted 7 June 2025
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
SALARY
£19,000 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Care Planning Risk Assessment IT Skills Safeguarding QA Audits Customer Service Administrative skills

FULL DESCRIPTION

Summary

[Employer hidden — view at passion-project.co.uk] is looking for a Quality Improvement Administrator. The role involves assisting in care planning, reviewing care plans, interacting with service users, and promoting holistic care. The role is full-time, permanent, with a hybrid work model (home and office).

Key Responsibilities:

  • Assist in care planning
  • Review care plans and risk assessments
  • Demonstrate positive interactions with service users

Core Requirements:

  • IT skills
  • Understanding of Safeguarding of Vulnerable Adults
  • Ability to work independently and as part of a team.
  • Good telephone manner

Join our Team

Quality Improvement Administrator

We provide

Flexibility

No previous experience of role required. Full training will be given. We are more interested in you having the right values and attitude to performing the role

Our office is based in the vibrant and trendy Greenwich Village surrounded by bars and restaurants and the iconic landmarks that make London so unique.

Using a hybrid working model, you will be working from home and when required, in the office at Greenwich.

Our sophisticated digital network ensures that you are able to interact and communicate with colleagues and clients easily and efficiently in a remote working environment.

About us

  • We are huge advocates in staff welfare and wellbeing, hence why we have low staff turnover rates
  • We have an open-door policy and staff are encouraged to talk to senior management freely

Your role will include but is not limited to:

Planning

Assist in care planning demonstrating an understanding of person-centred care.

Reviewing

Ability to review complex and noncomplex care plans and Risk assessments for new and existing service users, respectively.

Interacting

Demonstrate positive interactions with service users.

Skills you should bring with you

  • Demonstrate positive interactions with service users.
  • IT skills required.
  • Promote holistic care for Service users.
  • Demonstrate a clear understanding of Safeguarding of Vulnerable Adults.
  • Ability to work independently as well as a part of a team.
  • Strong work ethic and must be very “ hands on” with a can-do attitude.
  • Ability to handle multiple situations.
  • Good telephone manner.
  • Ability to undertake QA audits and write quarterly report for management.
  • To promote and maintain the effective use of quality assurance systems and ensure that performance is appropriately measured against, and risk identified.

Job Type: Full-time, Permanent

Benefits: Company pension, flexitime, hybrid/work from home

Schedule: Flexitime, Monday to Friday

Experience: Providing care: 1 year (preferred)

Work Location: In person

Pay: from 19k

Ability to commute/relocate in London: reliably commute or plan to relocate before starting work (required)

Education: GCSE or equivalent (preferred)

Experience: Customer service: 1 year (preferred), administrative experience: 1 year (preferred)

Language: English (preferred)

Licence/Certification: Driving Licence (preferred)

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