Logistics Coordinator

Summary

The Logistics Coordinator will arrange the delivery of goods, ensuring timely customer order fulfillment within the given ETA. This role requires excellent organizational skills and the ability to think methodically.

Key Responsibilities/Duties:

• Handle incoming and outgoing telephone calls with customers, sub-contractors, depots and drivers.
• Liaise with drivers, customers, sub-contractors and depots with regards to traffic and delivery updates.
• You will be the key interface between customers ensuring a balanced approach is taken to delivering high levels of customer service.
• Maintain eCommerce systems, organize customer orders for dispatch from both sites.
• Capture and record the essential details of meetings
• Process haulage claims for damages in transit.
• Assist with route planning for Vuba’s haulage.
• Arrange direct orders and obtain quotes for deliveries.
• Assist with the monthly reporting on logistics & production. Partake in general administrative duties for the wider company Assist with other ad hoc duties

Core Requirements/Qualifications/Skills:

• Ability to use own initiative and propose improvements.
• Proven ability to work in a high-volume fast paced environment.
• Excellent attention to detail
• Strong communication skills to communicate with managers and colleagues effectively.
• Ability to prioritize workload and work to tight deadlines.
• Ability to work alone and as part of a wider team.
• An understanding of UK Road and transport networks. • Background in Logistics and/or Operations is preferred