Account Manager Sales
SKILLS
FULL DESCRIPTION
Summary
We are looking for an experienced and highly motivated individual to join Vuba as an Account Manager. Working in a small team, this person will be responsible for managing an existing client list, developing relationships with those customers, while also working on new business opportunities most of with are inbound enquires.
Key Responsibilities:
- Ensure inbound enquiries assigned to you are responded to in a timely manner, quoted accurately and followed up effectively, adhering to the Vuba sales process and ensuring outstanding customer experience.
- Develop and manage your own core customer account list, building relationships with our customers and maximizing customer value in line with commercial objec tives.
- Proactively develop relationships with new prospective customers.
- Demonstrate good commercial judgement, negotiating profitable sales, protecting and growing sales margin in line with the company business plan.
- Be required to achieve monthly revenue and activity objectives.
- Maintain timely and accurate records using the company CRM system.
Core Requirements/Qualifications/Skills:
- A customer focused mindset, we want to ensure we deliver the best possible experience, so you are someone who knows what good service looks and feels like.
- High levels of organization, able to prioritize effectively, maintaining accurate records and with good attention to detail. Resilience, tenacity and is comfortable in a fast-paced environment. You have the mental toughness to keep going even in the face of challenges and are comfortable with change - the role and market we operate in moves quickly.
- Drive and creativity - focused on attainment of the business objective and quick to act in problem solving, finding a solution, and seizing an opportunity for the good of the company and its customers.
- Excellent communication skills - able to hold commercial conversations with business owners, decision makers and influencers.
- Strong commercial acumen and the ability to negotiate effectively on the company’s behalf.
- Competent with IT - able to use MS Office and quickly learn our CRM systems (Prospect).
A s an Account Manager at Vuba, you will:
- Ensure inbound enquiries assigned to you are responded to in a timely manner, quoted accurately and followed up effectively, adhering to the Vuba sales process and ensuring outstanding customer experience.
- Develop and manage your own core customer account list, building relationships with our customers and maximizing customer value in line with commercial objec tives.
- Proactively develop relationships with new prospective customers.
- Demonstrate good commercial judgement, negotiating profitable sales, protecting and growing sales margin in line with the company business plan.
- Be required to achieve monthly revenue and activity objectives.
- Maintain timely and accurate records using the company CRM system.
Qualifications and Experience:
A customer focused mindset, we want to ensure we deliver the best possible experience, so you are someone who knows what good service looks and feels like.
High levels of organization, able to prioritize effectively, maintaining accurate records and with good attention to detail. Resilience, tenacity and is comfortable in a fast-paced environment. You have the mental toughness to keep going even in the face of challenges and are comfortable with change - the role and market we operate in moves quickly.
Drive and creativity - focused on attainment of the business objective and quick to act in problem solving, finding a solution, and seizing an opportunity for the good of the company and its customers.
Excellent communication skills - able to hold commercial conversations with business owners, decision makers and influencers.
Strong commercial acumen and the ability to negotiate effectively on the company’s behalf.
Competent with IT - able to use MS Office and quickly learn our CRM systems (Prospect).
Benefits:
Company Bonus and Incentive Schemes.
24 Days Holiday Plus Bank Holidays
Life Admin (2 hours per month to take at your own discretion).
Regular Training and Development Opportunities
Career Growth and Progression Opportunities – it’s a fast growing business!
Regular Team Socials, Events and Celebrations.
On Site Parking Opportunities to travel internationally 3PM Finish on Fridays
Foodie Friday – The Company buys lunch once a month. Employee discount Employee Referral Rewards