Data Analyst

About [Employer hidden]

Data makes the world go round. Every day, we generate it, use it, consume it, and demand it. At [Employer hidden], we are all about the intelligent use of data. We work with some of the country’s leading brands to support them in making wise decisions powered by data. We help them transform their customer data into a structure they can use, enabling them to improve it, make sense of it, and drive value from it.

Founded in 2005, we are a customer-centric business with a World Class $+82$ Net Promoter Score. We believe data should be at the heart of every company. While we are sector agnostic, primarily our clients are in the water, energy, telecoms, financial services, charity, and retail sectors. We help them improve their customer prospecting and marketing, customer management, billing, collections, and retention over the lifetime of the customer.

We have delivered consistent success and ROI for our clients through new customer acquisition, customer management, onboarding, and ongoing development, to ensure every consumer is treated like an individual.

Data can reveal the full picture and we join the dots.

Responsibilities

Principal responsibilities will involve:

• Turn large quantities of complex client data into insights which can be used to inform decision making and drive business benefit
• Are quick to identify incomplete and diverse data sets, pin pointing data issues which may affect the accuracy and completeness of any analysis
• performed
• Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data
• sets as part of the Data Analytics Cycle
• Produce data visualisations, detailed reporting and analytics underpinned with clear business commentary
• Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner
• Balance the technical and analytical demands of their role
• Are open minded and flexible with a thirst for knowledge and an appetite for continuous development

What Success Looks Like in the Role

• Clear, concise and insightful data analytics which enable our clients to make sound business decisions based on fact
• Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client /
• industry need
• Continued improvement of [Employer hidden]’s Product Suite through the delivery of robust data insight
• Ability to take accountability and ownership for client and internal deliverables
• Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team’s
• skill sites and drive continuous learning

Competencies and Behaviours

• Proficiency in analytical programming language such as python and/or SQL
• Understanding of relational databases and concepts for querying data
• Proficiency in tools like Tableau, and/or Power BI
• Can balance time across multiple projects. Plans ahead working backwards from deadlines with all necessary steps e.g. testing, QA. Proactively
• identifies risk and suggests mitigation
• Is inquisitive, suggests ‘next steps’ analysis and translates analytical findings to actionable insight
• Commercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company would be beneficial
• Able to travel throughout the UK
• Can be based at our London Office (min 2 days per week on site)
• Have the right to work in the UK

People at [Employer hidden]

Success in any business is ultimately about its people; their skills, personality, attitude, qualities, dedication and enthusiasm. We recognise the value of our people and their commitment to working together as a team, but equally between ourselves and our clients.

Our consultants are often personally recommended and undergo rigorous screening to ensure they share the qualities that are integral to our business. They naturally have an outstanding level of skill in their areas of expertise, many with significant operational experience within our key industry sectors.

At [Employer hidden], we:

• believe working with our clients, in collaboration, delivers better results
• coach & mentor our clients’ teams so our solutions live on after our assignment ends
• believe in delivering benefits as we go along

If you would like to join a unique working environment, with a sociable culture, where work is done a little bit differently – and we believe ‘better’ - then we look forward to hearing from you!